Frequently Asked Questions (FAQs)

1. How long does shipping take?

We offer free standard shipping on all U.S. orders. Delivery typically takes 5–8 business days from the time your order is shipped.

2. How can I track my order?

To track your order, simply email us at sunsizzlesh@gmail.com with your order number, name, and email used at checkout. We’ll respond within 24 hours with your tracking details.

3. Do you accept returns?

Yes! We accept returns within 30 days of delivery. Return shipping is free, and we do not charge restocking fees. Just contact us to get started.

4. How do I start a return?

Email us at sunsizzlesh@gmail.com with your order number and reason for return. We’ll send you a free prepaid return label and instructions.

5. What if I received a damaged or incorrect item?

We’re sorry! Please contact us within 3 days of delivery with photos of the issue, and we’ll send a replacement or issue a full refund.

6. What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Shopify Payments for secure checkout.

7. Can I change or cancel my order?

If your order hasn't shipped yet, we may be able to update or cancel it. Contact us at sunsizzlesh@gmail.com as soon as possible.

8. Do you ship internationally?

Currently, we only ship within the United States.